A. To terms

1. Acceptance of the Terms.

Welcome to http://www.dlosib.com/consultas-urgentes-comercio-internacional/ (“Service” or “Site”), owned and operated by DE LA OSSA SANZ INTERNATIONAL BUSINESS DEVELOPMENT, S.L. (C.I.F. B-02549103). By clicking on “I accept”, on the page to comply with and be bound by this Agreement, the Privacy Policy, Legal Notice included in the web www.dlosib.com, and the DLOSIB collaboration agreement with the Experts (together, the “Related Agreements”), and all rules, policies and disclaimers about which you are notified (collectively, the “Terms”). If you do not accept all of the Terms, do not use the Site. Please review all the Terms carefully before using the Site.

By using the Site, you (i) agree to be bound by the Terms and (ii) represent that you are over 18 years of age and may enter into legally binding contracts.

2. Definitions

In the Terms, “User”, “you” and “your” refer to the individual or entity requesting a service at www.dlosib.com, as a Client and / or Expert. “Ww.dlosib.com”, “we”, “us” and “our” refer to ww.dlosib.com. “Customer” refers to the person who asks a question on the Site. “Experts” refers to the person who answers a question on the Site.

3. Electronic Communications and Right to Modify the Terms.

By visiting www.dlosib.com or sending us an email, you are communicating with us by electronic means. You authorize us to send you communications electronically. We will communicate with you by email or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically comply with all legal requirements that these communications be in writing. You agree to provide us, and maintain in your ww.dlosib.com account profile, your current and active email address.

ww.dlosib.com may change, revise or modify any of the Terms at any time by posting on the Site. Changes will take effect automatically upon posting. However, substantial modifications to the Terms will enter into force thirty (30) days after sending a notice to the User, either by email from consultationsurgentesci@dlosib.com or legal@dlosib.com to their registered email address on ww.dlosib.com, or through other means, including but not limited to pop-ups, advertisements, messages, or other notices that are visible on the ww.dlosib.com website. If you expressly accept the new terms, the contract will take effect immediately. You agree to make any and all arrangements necessary so that you (and not your spam filter) can receive all email messages from these email addresses. Your continued use of the Service will imply your acceptance of the modifications. If you do not accept the modifications, your sole and exclusive recourse will be to discontinue use of the Site. The latest Terms will be posted on the Site, and you should always review them before using the Site.

B. The website

4. The Site of http://www.dlosib.com/consultas-urgentes-comercio-internacional/it is a service. Third party content.

The site of http://www.dlosib.com/consultas-urgentes-comercio-internacional/

is a service for informational purposes, which allows Clients to ask questions about specific cases and for Experts to respond after evaluating the case and accepting it. It is the Users of the Site, not ww.dlosib.com, who provide the questions, and it is the Experts who determine which questions to answer. The Experts are not employees or agents of ww.dlosib.com, but, like the Clients, are only collaborators of the Site, and are professionals with whom DLOSIB has specific or permanent collaboration agreements.

ww.dlosib.com is not responsible for any act or omission of the Experts, the content of the queries, the ability of the Experts to answer the questions or the ability of the Clients to pay for the answers. We cannot guarantee that a Client or Expert will finalize a transaction. Notwithstanding the foregoing, ww.dlosib.com reserves the right, without being obliged, to refuse to continue with the resolution of the case between the Client and the Professional and to return the money received to the bank account from which it was made. the pay.

OPERATIONAL

The questions made to “Urgent International Trade Consultations” on the website www.dlosib.com should be made by e-mail consultationsurgentesci@dlosib.com and the same will be referred by DLOSIB to an expert in the corresponding matter (whether legal, tax, freight forwarders, doubts in various matters, etc …), and the specialist assigned to the case, within a maximum period of 48 hours and once having assessed their professional capacity to resolve it, will or will not accept the case.

1) A) If the professional does not accept it, DLOSIB through consultationsurgentesci@dlosib.com will inform the client that we cannot resolve the question raised and will proceed in its databases to file the query.

2) B) If the professional accepts the case, DLOSIB through consultationsurgentesci@dlosib.com will inform the client that the professional has accepted the case and that we can resolve the question raised, and will proceed to send the client a bank account number to to make the deposit of 200 euros + VAT (or similar corresponding taxes such as General Indirect Tax of the Canary Islands (IGIC), etc …), and once the income has been received, DLOSIB will inform the client by consultingurgentesci@dlosib.com that within a maximum period of 72 hours (business days) the client will be sent by means of consultationsurgentesci@dlosib.com the answer to their query endorsed by a professional of recognized prestige in the matter. At the moment in which the resolved case is sent to the client, the service ends and no additional questions can be raised, the client accepting the response issued by the professional who performs it, and understanding that it meets the minimum criteria professionals applicable to the case, which does not allow a subsequent claim in the event of the client’s disagreement with the response.

In the event that the price for the service has been paid and due to the complexity of the matter (or in any other case), the response exceeds the period of 72 hours (business days) set to be answered, the client will be reimbursed the money credited to the account number from which you have made the deposit, and within a maximum period of 1 week you will get the answer to the case raised for free.

C. Cuentas de los Usuarios

6. You agree to keep your contact and billing information current (including, but not limited to, your email address), and to comply with all billing procedures, including providing legal and accurate billing information for active accounts at www.dlosib.com

Restricted activities. You agree that any content you provide on the Site and your use of our Site: (a) will not be fraudulent, inaccurate or misleading; (b) will not infringe any rights of publicity or privacy, or proprietary rights of third parties (www.dlosib.com has adopted Withdrawal Procedures for the unauthorized use of copyrighted material); (c) will not be illegal or violate any federal, state, or local law, statute, ordinance, rule, or code of ethics; (d) will not be competitive with ww.dlosib.com or the Site; (e) will not be defamatory, commercially abusive, or pose an unlawful threat or harassment; (f) will not contain viruses, Trojans or other electronic programming routines that could damage, detrimentally interfere with, clandestinely intercept or expropriate any personal information, data or system; (h) you will not hold us responsible for or cause us to lose (in whole or in part) the services of our Internet service providers (ISP) or other providers; nor (i) present a direct or indirect link to goods or services, or include descriptions of goods or services that (aa) are prohibited under the Terms or (bb) you have no right to link or include. You cannot enter into any transaction that has been initiated through the use of our Service and that, by paying a commission, could cause us to violate any applicable law, statute, ordinance or rule. In addition, you may not resell or make any commercial use of our system or the content of the Site without the prior written consent of www.dlosib.com.

Summoning Users of this Site, including Experts, for any purpose (including inviting other Users to communicate with you outside of the Site or inviting them to participate in a website that competes with ww.dlosib.com or the Site, or charging money to receive responses or communicate with so-called Experts).

Suspension or interruption of the Service. If you want to stop the service, you can do so by sending us a written notice of your decision. You must send your notification by email to consultationsurgentescidlosib.com. Cancellations will be effective within seven business days as long as the query has not been entered into the bank account provided by DLOSIB for this purpose, since in this case and due to the professionals assigned for this purpose already they will have begun to study it and respond, it cannot be canceled. Any commission accrued as of the effective date of the service interruption will be paid in accordance with the Terms.

At any time, without prior notice, with or without reason, www.dlosib.com reserves the right to deny the service to any person, to modify or discontinue the Service in part or in whole and to restrict, suspend and close the accounts of the users.

7. Collection and refund policy

The platform at http://www.dlosib.com/consultas-urgentes-comercio-internacional/ allows you to send questions for Experts to see according to the category of each question, and is a channel that facilitates communication between the client and the skilled.

www.dlosib.com reserves the right to initiate special incentive programs, prices, membership, etc. These programs may be limited, if ww.dlosib.com so chooses, to a restricted set of users or non-users. Promotional rates proposed to customer accounts by ww.dlosib.com for use in obtaining responses on the site will be deemed the property of ww.dlosib.com (they will never be owned or refunded by users) and unless otherwise stated on the site or in an email message sent to a user, they will only be available for thirty (30) days.

8. Recepción de ofertas especiales y otras comunicaciones.

Al aceptar este Acuerdo, usted acepta recibir cupones, ofertas especiales y otras comunicaciones de ww.dlosib.com conforme a los términos de la Política de Privacidad y Aviso legal contenidos en la web www.dlosib.com.

D. Legal declarations

9. Release

Users are responsible for their acts and omissions and for the content presented on the Site. Because the Www.dlosib.com Site is a service, in the event that you participate in a dispute with one or more professionals assigned by DLOSIB to your case (s), you release ww.dlosib.com (and its executives, officers, agents, parent organizations, subsidiaries, joint ventures and employees) of any and all claims, demands and damages (actual and consequential) of any kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed , that arise because of these disputes or are in any way related to them. If you are a California resident, you waive California Civil Code §1542, which states: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN YOUR FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF THE CREDITOR HAD KNOWN, THEY WOULD HAVE CONSIDERABLY AFFECTED YOUR SETTLEMENT WITH THE DEBTOR “

10. Exclusive property rights of content

You acknowledge that ww.dlosib.com and its licensors and suppliers own the rights to www.dlosib.com and the content displayed on the Site, except for Postings. You will not modify, reverse engineer, decompile, disassemble or attempt to derive the source code of the www.dlosib.com website, nor will you assist any other person or entity to do so. You acknowledge that all content, including but not limited to text, software, music, sound, photographs, videos, graphics or other material included in listings, sponsor advertisements, or commercial information distributed by email provided to you by the Service, www.dlosib.com, Users of Www.dlosib.com or advertisers or other content providers of Www.dlosib.com, is protected by copyrights, trademarks, service marks, patents or other rights and laws of exclusive property. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way content that is available through the Service, including code and software, for commercial purposes. For permission to use third-party materials that appear on the Site, please contact the copyright owner. You do not acquire ownership rights to any content, documents, or other materials displayed through the Site. The posting of information or materials on the Site does not constitute a waiver of any rights in such information and materials.

11. Entities outside www.dlosib.com are not endorsed. No relationship with users is established

www.dlosib.com may try to offer its Users products and services offered by entities outside www.dlosib.com. The placement of information, logos, links or names of these entities outside www.dlosib.com on the Site does not constitute an endorsement or a guarantee of these entities, their products or their services. You assume all responsibility for the decision to visit or be a client of such an entity and you will not harm www.dlosib.com for any liability arising from these actions. In addition, you acknowledge that the creation of this Agreement (or any of the Related Agreements) or your participation in the Site does not forge any relationship (for example, partnership, agent, joint venture or employee) between you and www.dlosib.com or between any User (including Clients and Experts) and www.dlosib.com. IT IS THE USER’S RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS AND USEFULNESS OF ANY OPINION, RESPONSE OR OTHER CONTENT AVAILABLE THROUGH THE SITE, FROM THIRD PARTIES OR OBTAINED FROM A LINKED SITE. SEEK THE ADVICE OF PROFESSIONALS, AS APPROPRIATE, REGARDING THE EVALUATION OF ANY SPECIFIC OPINION, ANSWER, PRODUCT, SERVICE OR OTHER CONTENT.

12. Control and storage of information

We do not control the information provided by Users, which may be offensive, harmful, inaccurate or misleading. Please use the Site with caution and common sense. By using this site, you accept these risks and the fact that ww.dlosib.com is not responsible for the actions or omissions of Users on the Site.

13. Exclusion of guarantees

THE SERVICES ON www.dlosib.com AND RELATED DOCUMENTATION ARE PROVIDED AS IS AND WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NO INFORMATION, WHETHER WRITTEN OR VERBAL, THAT YOU RECEIVE FROM US THROUGH THIS SITE WILL CREATE ANY WARRANTY OR STATEMENT NOT EXPRESSLY MENTIONED IN THESE TERMS. WWW.DLOSIB.COM DOES NOT REPRESENT OR WARRANT THAT THE SERVICE WILL BE FREE FROM INTERRUPTIONS AND ERRORS, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE ENABLING SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WWW.DLOSIB.COM DOES NOT REPRESENT OR WARRANT THAT THE USE OR THE RESULTS OF THE USE OF THE MATERIALS AVAILABLE THROUGH THE SERVICE, THIRD PARTIES OR A LINKED SITE WILL BE CORRECT, ACCURATE, TIMELY, RELIABLE OR OTHERWISE. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO JURISDICTION.

WWW.DLOSIB.COM SHALL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY LOSS OR DAMAGE CAUSED BY THE USER’S CONFIDENCE IN INFORMATION OBTAINED THROUGH THE SITE, FROM THIRD PARTIES (SUCH AS EXPERTS OR OTHERS) OR FROM A LINKED, LINKED SITE. FROM THE USER ON ANY PRODUCT OR SERVICE OBTAINED FROM A THIRD PARTY OR LINKED SITE. USE OF THIS SITE IS THE SOLE RESPONSIBILITY OF THE USER.

NO INFORMATION OR ADVICE, WHETHER WRITTEN OR VERBAL, OBTAINED BY YOU FROM WWW.DLOSIB.COM OR THROUGH OR FROM THE SERVICES OF WWW.DLOSIB.COM SHALL CREATE ANY WARRANTY.

14. Limitation of responsibilities

WWW.DLOSIB.COM, ITS PARENT ORGANIZATIONS, SUBSIDIARIES, AFFILIATES, EXECUTIVES, OFFICERS, SHAREHOLDERS, EMPLOYEES, OR SUPPLIERS SHALL NOT BE LIABLE, IN ANY CASE, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, INCIDENTAL, CONSEQUENTIAL, POTENTIAL, OR CONSEQUENTIAL DAMAGES ( , LOSS OF BUSINESS ACTIVITY, LOST PROFIT, LOSS OF DATA, USE, REVENUE OR OTHER ECONOMIC ADVANTAGE) ARISING FROM OR IN CONNECTION WITH OUR SITE, OUR SERVICES OR THE TERMS BASED ON ANY THEORY, EVEN THOUGH WE ARE ADVISED OF SUCH DAMAGES. THE LIMITATION OF DAMAGES SET FORTH ABOVE IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE AGREEMENT BETWEEN YOU AND US. THIS SITE AND THE INFORMATION WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. IN NO EVENT SHALL OUR LIABILITY, AND THE LIABILITY OF OUR PARENT ORGANIZATIONS, SUBSIDIARIES, EXECUTIVES, OFFICERS, EMPLOYEES AND SUPPLIERS, WITH RESPECT TO YOU OR ANY THIRD PARTY, EXCEED, IN ANY OF THE CIRCUMSTANCES, IN NO EVENT PAY WWW.DLOSIB.COM IN THE 12 MONTHS PRIOR TO THE ACTION GIVING LIABILITY OR (B) 100 euros, WHICHEVER IS GREATER. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

You and www.dlosib.com agree that any basis for a claim arising out of or in connection with this Service must begin within three (3) months after the origin of the claim basis (except for the basis of claim arising out of the responsibilities of Users cited in the Indemnification section, below); otherwise, such basis for a claim will lapse permanently.

15. Indemnification

You agree to indemnify www.dlosib.com, any and all parent, subsidiary or affiliated organization, any and all executive, officer, agent, shareholder, advisor, employee, successor and assignee, and agree that you will not cause us harm with respect to at all cost, loss, liability and expense, including reasonable attorney’s fees, claimed by any third party and in any way due to use or arising out of your use of the Site or advice received.

16. Press releases and press releases from third parties about www.dlosib.com

The Site may include press releases and other information on www.dlosib.com. While this information was believed to be accurate at the time of its preparation, we disclaim any duty or obligation to update this information or the press releases. Www.dlosib.com should not be construed as providing or endorsing the information included in press releases or other media about companies other than ours. Similarly, www.dlosib.com should not be construed as providing or endorsing third party press on www.dlosib.com or the Site.

17. Choice of law and forum

CHOICE OF LAW. The Terms will be governed and interpreted in accordance with Spanish law, regardless of its provisions on legal discrepancies.

DISPUTES. DISPUTE RESOLUTION. All disputes, claims and controversies between us, of any kind and nature, arising from the use of the Site (“Dispute”) will be resolved only in accordance with the following procedure: (1) notification to the other party of the facts of the Dispute, the legal basis of the Dispute and all damages declared, in writing, which must be sent (a) to the email address registered at www.dlosib.com or (b) to DE LA OSSA SANZ INTERNATIONAL BUSINESS DEVELOPMENT , SL, Avda. José Prat nº 14, 02008, Albacete (Spain), in the option that is valid indicate (“Notification of the Dispute”); (2) authorization of thirty (30) days from receipt of the Dispute Notice to receive a response and / or offer to resolve the Dispute; (3) If the Dispute continues unresolved, it is accepted to resolve the dispute in the courts of Albacete capital (Spain).

COLLECTIVE CLAIMS ARE NOT ALLOWED. RESIGNATION. The parties expressly agree that associations, mergers or collective claims will not be allowed in any dispute between the parties, and that no claim can be made through an action purporting to represent a class of users of the Site nor are affirmative claims allowed. in other respects on behalf of a class (“Waiver”). In the event that this Waiver cannot be enforced, it is accepted to resolve the dispute in the courts of Albacete capital (Spain).

18. Agreement, assignment and various provisions

The Terms constitute the complete and exclusive statement of the Agreement between you and us. These supersede all and any previous or current agreements, verbal or written, and all other communication, declaration, guarantee and agreement that is related to the content of the Terms. In the event of any discrepancy between a verbal or written statement of any employee or agent of www.dlosib.com and the Terms (except modifications to the Terms made in writing by the executive director or an authorized representative of Www.dlosib.com .com), the Terms will control. To the extent that the Terms present any type of discrepancy or do not agree with each other, the Terms of Service and the Privacy Policy will prevail for the Clients, and the Agreement between the Expert and the DLOSIB Privacy Policy and Legal Notice will prevail for the Experts, about other Terms of the Site; furthermore, this Agreement, the Related Agreements, and the disclaimers will prevail over the FAQs and other rules and policies of the Site. If a competent court determines that any of the provisions of the Terms is contrary to the law, such provision will be interpreted, to the extent possible, to reflect the intentions of the parties and the other provisions will continue in full force. The fact that www.dlosib.com does not exercise or does not enforce any of the Terms will not constitute a waiver by www.dlosib.com of the right to exercise or enforce the Terms as regards the same or another instance. The headings in this Agreement and the Related Agreements are for reference purposes only and will not limit or otherwise affect the meaning of the Terms.

You agree that www.dlosib.com may assign the Terms to any other entity it chooses, regardless of whether or not it sends a notice to you. You cannot assign the Terms to any other party for many reasons, including, but not limited to, that your interaction with other users of the Site, the price offered and the anti-fraud mechanisms in place are based on individual use. Www.dlosib.com will not be deemed to have waived any of its rights or remedies unless such waiver is made in writing and signed by www.dlosib.com. No delay or omission on the part of www.dlosib.com to exercise any right or make use of any remedy will act as a waiver of such rights or remedies or other rights or remedies on future occasions. The section titles of the Terms are used solely for the convenience of the parties and have no legal or contractual relevance.